Employment Guide — CVT Guides

Hiring and fleet onboarding with CVT — Enhanced Search, consent, and what employers may see.

Employers and logistics firms use CVT to assess commercial operators with consent-based access — without exposing harassment narratives, witness statements, or insurer-only conduct categories.

Use cases

Hiring boda riders, taxi drivers, or delivery operators
Fleet onboarding for logistics companies
Periodic re-checks for contracted operators
SACCO-affiliated operator verification (Soft Search only for SACCOs)

What employers receive

Employers typically access Soft Search and Enhanced Search — never Hard Search.

Tier	Employer-visible data
Soft Search	Trust level, standing, aggregate event counts, months since last event, highest severity band
Enhanced Search	Verified event count, highest severity, recovery period (e.g. 24 months clean)

Never visible to employers:

Complaint descriptions or categories (Hard Search / insurer-only)
Witness statements or complainant identity
Moderator notes
Uninvestigated or Stage A complaints

This boundary protects registrants while giving employers enough signal for hiring decisions.

Before any search, the applicant must grant employment-purpose consent:

“I consent to DHL Uganda viewing my CVT Trust Profile for employment assessment.”

Consent is:

Per partner — not transferable between employers
Per purpose — employment consent does not unlock insurance underwriting
Time-limited — expires; revocable by registrant

See Consent Framework.

API integration

POST /api/v1/partner/trust-search
Authorization: Bearer {partner_api_key}
X-Consent-Token: {consent_token}

{
  "verification_id": "CVT-RDR-2026-000042",
  "search_category": "employment",
  "context": {
    "role_title": "Last-mile delivery rider",
    "location": "Entebbe"
  }
}

Alternative category for fleet operators: fleet_onboarding.

Employment summary endpoint

GET /api/v1/partner/employment-summary/{verificationId}
Authorization: Bearer {partner_api_key}
X-Consent-Token: {consent_token}

Returns employment-oriented standing and recovery metrics where your partner profile allows Enhanced tier.

Interpreting results

Positive signals to weigh

Verified tenure and current re-verification
Training certificates (road safety, first aid)
Active insurance on record
Clean periods (12m / 24m without trust-affecting conduct)
Gold or Platinum trust level

Negative signals (after moderation only)

Active suspension → typically blocks Good Standing
Upheld conduct (Stage B Verified) → light factor in v1; single event capped
Severe upheld conduct → moderate factor
Repeat upheld pattern (e.g. 2+ in 24m) → stronger factor

Investigating or new complaints do not appear — trust never reacts to intake noise.

Enhanced Search example

Current standing:         Good
Active suspension:        No
Verified trust events:    2
Highest severity:         Moderate
Recovery period:          24 months clean

Use recovery period to support rehabilitation-aware hiring — a resolved moderate event from three years ago with 24 months clean may meet your policy even if aggregates show historical severity.

SACCO and stage leaders

Party	Soft	Enhanced	Hard
Employers	✓	✓	✗
Logistics / fleet	✓	✓	✗
SACCOs	✓ (consent)	✗	✗
Stage leaders	✗	✗	✗

SACCO politics and rivalries create retaliation risk — SACCOs receive Soft Search only with explicit registrant consent.

Required disclaimers

Display to hiring managers and applicants:

CVT Trust Profile summarises registry-verified information and moderated complaint outcomes. It is not a safety guarantee, background check replacement, or hiring recommendation. Your organisation applies its own employment policies.

Do not use language implying CVT “cleared” or “approved” a candidate.

Hiring workflow checklist

Applicant provides CVT verification ID
Employment consent obtained before search
Search category set to employment or fleet_onboarding
Results reviewed against your policy (not CVT level alone)
Applicant can see access in their passport (“Who viewed my profile”)
Records retained per your HR data policy